Umrah permit issuance will begin on June 1..
Saudi Arabia’s Ministry of Hajj and Umrah has introduced a new digital service for approved external agents to complete contracting processes for the 1448 AH Umrah season via the Masar Nusuk platform.
The ministry stated that the initiative is part of a wider digital ecosystem designed to streamline contracting procedures, enhance operational efficiency, and improve the overall readiness of the Umrah sector for the upcoming season.
Under the new system, the ministry said that all stages of the contracting process will be fully automated through the platform.
The service also uses a unified electronic contract model, with digital verification enabled through a QR code integrated into the Nusuk platform.
Saudi authorities have been progressively expanding digital services across the Hajj and Umrah sectors in recent years as part of efforts to simplify procedures for pilgrims and enhance service quality.
The ministry said that a new service will allow Saudi Umrah companies to contract with domestic service providers through the Masar Nusuk platform, covering accommodation, transportation, catering, value-added services, and the design of packages and programs.
This initiative comes ahead of the start of visa application submissions and processing on May 31, with Umrah permit issuance through the Nusuk app set to begin on June 1.
The ministry emphasized that these measures aim to enhance the pilgrim experience, improve service quality, and strengthen digital and operational integration across the Umrah ecosystem.
