The new online service eliminates the need for tenants and homeowners to submit applications or visit authorities to obtain the certificate.
Sharjah has introduced a new service to help residents affected by house fires document the damage caused to their properties.
Launched by the Sharjah Civil Defence Authority, the ‘damage status proof certificate’ service allows affected residents to obtain a digital certificate free of charge immediately after a fire has been extinguished.
Under the new online service, tenants and homeowners no longer need to submit a separate application or visit an authority to obtain the certificate.
The document helps affected parties record the damage and simplifies procedures for families impacted by fires. It can also support insurance claims and structural restoration work.
To apply online, residents will generally need to provide:
- A valid Emirates ID or unified number.
- The registered mobile number associated with the property owner or tenant.
- Details of the incident, including the fire date, location and Civil Defence incident report reference number provided by the responding team.
Earlier this year, the emirate announced plans to establish a committee to monitor and remove violations and reduce fire risks in commercial and industrial warehouses.
The committee said it would carry out comprehensive inspections of warehouses to assess whether facilities comply with safety standards.
Preventive measures are being introduced to reduce the occurrence and recurrence of fires. These include imposing strict penalties on those who fail to meet safety requirements or improperly store hazardous and flammable materials.
Last year, the authority said it was exploring ways to minimise fire incidents and disasters by deploying advanced technologies in buildings across the emirate. Artificial intelligence (AI) is expected to play a key role in making structures more resilient to such risks.
Since the first quarter of 2025, Sharjah has also been using drones to tackle fires in high-rise buildings.
Equipped with a thermal camera, the drone helps firefighting teams identify the source, intensity and concentration of heat, particularly in large spaces. This allows crews to make critical decisions more quickly while managing incidents.
Weighing 27kg, the drone can run on battery power or electricity and operate continuously for up to 12 hours. It also features night lights, heat sensors and a parachute system designed to enable a safer emergency landing in the event of a malfunction, preventing the device from crashing to the ground.
