Covid-19: UAE launches hotline to help overseas residents re-enter after visa suspension move

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Ministry explained that these measures were part of precautionary and preventive efforts.
In light of UAE’s announcement of a two-week suspension of entry for valid residence permit holders, who are currently overseas, the Ministry of Foreign Affairs and International Cooperation has established a round-the-clock helpline to facilitate procedures, and provide assistance in emergency cases.

Residents were barred from entering the UAE from noon on Thursday, March 19, as part of preventive procedures amidst the spread of Covid-19 around the world.

Holders of valid residence permits overseas and their family members and first-degree relatives in the UAE can call the helpline 0097124965228 for enquiries and assistance for humanitarian and emergency cases to ensure their safe return to the UAE, the Ministry said in a statement issued on Thursday night.

The Ministry explained that these measures were part of precautionary and preventive efforts taken by the UAE to contain the spread of the novel coronavirus.

The visa suspension can be renewed depending on the circumstances.