Saudi Arabia cancels licences of 11 recruitment offices over regulatory violations.
Saudi Arabia’s Ministry of Human Resources has revoked the licences of 11 recruitment offices and suspended three others over multiple violations, including delays in refunding clients and failure to respond to complaints.
The ministry said it immediately suspended the operations of three offices and cancelled the licences of 11 others after they failed to correct the violations within the specified deadline during the first quarter of 2026.
The violations included breaches of recruitment service regulations, delays in refunding payments owed to beneficiaries, and failure to properly address customer complaints.
The ministry said the measures are part of its regulatory and supervisory efforts to strengthen compliance in the labour market and improve service quality. It added that the steps are intended to ensure transparency, protect contractual relationships, and create a more organised working environment.
Authorities also said they will continue monitoring the performance of recruitment offices and companies and will enforce penalties against those that fail to comply with regulations.
The ministry also urged customers to use verified services through Musaned, the national platform for recruitment services, which enables electronic contracting with approved providers and offers tools for evaluation, reporting, and complaint tracking.
