The measures, which include fee deferrals and penalty waivers, are intended to improve liquidity and provide support to small and medium-sized enterprises (SMEs).
Dubai: The UAE’s Postal Sector Regulatory Committee has approved a comprehensive support package aimed at providing immediate financial and operational relief to companies in the Postal and Courier, Express and Parcels (CEP) sector, as part of efforts to strengthen resilience and ensure service continuity.
The measures include a full deferral of all fees due for the first quarter of 2026 to the second quarter, as well as a waiver of related penalties for the same period. The initiative is intended to ease financial pressure on operators, improve liquidity, and ensure uninterrupted service delivery amid rising costs, shipment delays, and increasing demand for more flexible operations.
Vital sectors
The decision is in line with the UAE’s broader national agenda to strengthen key sectors and maintain the efficiency and reliability of essential services, especially as the CEP sector plays an increasingly important role in supporting supply chains and the growing e-commerce ecosystem.
Sultan bin Saeed Al Mansoori, Chairman of the Postal Sector Regulatory Committee, said the UAE continues to promote flexible regulatory frameworks that can adapt to change, strengthen the stability of vital sectors, and ensure continuity and growth. He noted that, as a key enabler of the national economy, the CEP sector plays an important role in supporting supply chains, serving the retail and e-commerce ecosystem, and ensuring the continuity of essential services.
He added that the support package was developed following a comprehensive regulatory review and extensive consultations with stakeholders, including licensed companies, the sector’s advisory committee, and relevant government entities. The approval, he said, reflects current market developments and the outcomes of several consultative and collaborative meetings.
Key role
The committee placed particular emphasis on small and medium-sized enterprises (SMEs), which are among the most affected by current financial and operational challenges. These businesses play an important role in delivery services, supply chain operations, and the digital economy. The measures are intended to provide them with greater flexibility to meet obligations, adapt to changing market conditions, and maintain service standards.
Mohamed Khalid Bin Sulaiman, Chief Regulatory and Licensing Officer, said the decision reflects a regulatory approach that balances oversight requirements with real market needs, based on continuous engagement with sector companies. He added that the measures will offer targeted operational and financial relief, particularly to SMEs, helping them maintain business continuity and reliable service delivery in line with the UAE’s goal of a flexible, growth-oriented business environment.
The committee reaffirmed its commitment to practical and responsive regulatory policies that support the sector and strengthen the UAE’s position as a global hub for postal and logistics services.
