Do you use this service regularly? Be prepared for a change.
Dubai Electricity and Water Authority (Dewa) will not be issuing paper receipts starting January 1, 2020, the authority said.
“As part of our ongoing efforts to preserve the environment and our commitment to smart transformation in all our services, the issuance of paper payment receipts will be discontinued as of January 1, 2020,” Dewa said in an email to customers.
“To ensure receipt of your e-receipt: We invite you to update your data via Dewa website or Dewa smart app, to receive payment receipt confirmation details via SMS and electronic receipt details via email,” the email added. “To update your information, please visit www.dewa.gov.ae/updatecustomerinfo
