The branch provides comprehensive cash services and follows a relationship-focused service model.
Dubai: Sheikh Mohammed bin Faisal bin Sultan Al Qassimi, Chairman of the Board of Directors of United Arab Bank P.J.S.C. (UAB), inaugurated the bank’s new branch at Dubai Festival City Mall.
The ceremony was attended by board members, CEO Shirish Bhide, and senior management officials of UAB.
During his visit, Sheikh Mohammed bin Faisal bin Sultan Al Qassimi toured the branch and its departments, receiving briefings on the full range of banking services available at the new location. He also posed for commemorative photographs with the bank’s board and executive management.
The launch of the Dubai Festival City branch represents a key milestone in United Arab Bank’s strategic expansion across major commercial and lifestyle hubs in the UAE, reinforcing its goal to strengthen its position as a leading relationship-driven bank.
Designed with customer convenience in mind, the branch offers extended banking hours, allowing clients to access services at times that best fit their personal and business needs. This expansion highlights UAB’s ongoing commitment to human-centred banking while complementing its growing range of digital and electronic channels.
Commenting on the opening, Shirish Bhide, Chief Executive Officer of United Arab Bank, said: “The launch of our Dubai Festival City branch reinforces United Arab Bank’s dedication to human-centred banking. By expanding into high-engagement locations and offering extended service hours, we continue to prioritise customer satisfaction, nurture long-term relationships, and provide meaningful value beyond automation.”
Sara Kazem, Head of Branch Banking, added: “Strategically situated in a prime commercial and lifestyle hub, the new branch has been designed with customer convenience at its core. By blending personalised, relationship-focused service with our expanding digital capabilities, we enable customers to interact with UAB in the way that best meets their financial needs—both now and in the future.”
The Dubai Festival City branch provides full cash services and follows a relationship-based service model. This approach allows UAB to offer tailored financial solutions supported by dedicated relationship managers, ensuring that individual, business, and enterprise clients receive personalised guidance aligned with their specific financial goals.
