Dubai Municipality collections via Al Ansari Exchange surge 710% over a decade

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Customers can pay Dubai Municipality fees at Al Ansari Exchange branches across the UAE.

Dubai: Annual collections for Dubai Municipality made through Al Ansari Exchange have increased by around 710 per cent over the past decade, marking 10 years of partnership between the two entities.

The collaboration allows individual and corporate customers to pay Dubai Municipality government service fees through Al Ansari Exchange’s branch network across the UAE.

The partnership was established in 2016, expanding the payment channels available to customers for settling Dubai Municipality fees.

Payment access expands over the decade

Al Ansari Exchange and Dubai Municipality said the 710 per cent increase in annual collections reflects growing customer adoption, the reliability of the service and rising demand for convenient payment options.

“We highly value our decade-long partnership with Al Ansari Exchange. This collaboration has helped improve service delivery efficiency and simplify the customer journey when paying Dubai Municipality fees,” said Sayed Ismail Al Hashemi, Acting CEO of the Corporate Support Services Sector at Dubai Municipality.

The partnership has also broadened the payment options available to customers accessing Dubai Municipality services.

“The partnership has had a tangible impact by improving payment collection efficiency and expanding the range of available payment channels, making our services more accessible and enhancing customer satisfaction,” he added. “At Dubai Municipality, we remain committed to leveraging digital transformation to deliver smart and efficient services that enhance the quality of life and wellbeing of our customers.”

Rashed A. Al Ansari, Group Chief Executive Officer of Al Ansari Financial Services, said the decade-long partnership with Dubai Municipality reflects a shared commitment to making essential services more convenient and accessible.

He said the collaboration has brought together Dubai Municipality’s service expertise and Al Ansari Exchange’s extensive network and payment capabilities, providing customers with a reliable and efficient channel for completing transactions.

Al Ansari added that the company looks forward to building on the partnership and supporting Dubai’s evolving smart services ecosystem.

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