A survey highlights record public confidence, strong digital excellence, and growing global recognition.
Dubai: Dubai Police have recorded a near-perfect 99.9% score in the 2025 daytime safety perception index, reinforcing Dubai’s status as one of the world’s safest cities and reflecting strong public confidence in law enforcement.
The result comes from the Security Quality of Life Survey conducted by the Federal Competitiveness and Statistics Centre in cooperation with the Ministry of Interior. It is part of the broader Security Quality of Life Index, in which Dubai Police achieved an overall score of 98.2%.
Brigadier Saeed Abdullah bin Tuwair Al Suwaidi, Assistant Undersecretary for Security Affairs at the Ministry of Interior, said the results reflect the effectiveness of Dubai Police’s integrated security approach and the combined efforts of its operational and administrative sectors in strengthening public safety and trust.
The daytime safety perception index is one of three key components of the Security Quality of Life Index. Dubai Police also scored 98.7% for residents’ sense of safety while walking at night and 96.2% for public confidence in police stations.
The latest results come amid a series of strong performance indicators across seven strategic areas, including security quality of life, institutional excellence, smart security and response systems, digital services, future readiness and innovation, talent attraction, and contact centre performance.
Digital transformation remained a key pillar of the force’s strategy. Dubai Police reported a 97.7% digital adoption rate for services, with more than 218 million digital transactions processed during 2025. Customer satisfaction with digital channels reached 96.9%.
The force also achieved 93.3% in the Future Readiness and Innovation Index, reflecting its focus on proactive policing, innovation, and supporting the UAE’s transition to a knowledge-based economy.
Operationally, Dubai Police handled 6.9 million emergency and non-emergency calls over the year, highlighting its rapid response capabilities and service efficiency.
The organisation’s achievements were further recognised through 51 awards, including 12 international honours, reinforcing its position among leading law enforcement agencies regionally and globally.
Lieutenant General Abdulla Khalifa Al Marri, Commander-in-Chief of Dubai Police, attributed the results to the continued support of the UAE leadership, the Dubai Government, and the Ministry of Interior.
He said the force remains committed to strengthening security, community happiness, and quality of life, while praising Dubai Police personnel for their professionalism, dedication, and focus on innovation and excellence.
In further recognition of its achievements, Dubai Police topped a global police brand value ranking by Brand Finance in 2025. The force received an AAA+ brand strength rating, scoring 9.2 out of 10 based on research involving more than 8,000 stakeholders across 10 countries.
The study highlighted strengths in ethics, operational effectiveness, transparency, and innovation, while estimating Dubai Police’s contribution to the UAE’s national brand value at Dh57.9 billion ($15.8 billion), reinforcing its role in enhancing the country’s global reputation and soft power.
