The new multilingual tool provides personalised education and support for kidney health.
M42 has launched kidney.com, an AI-powered platform aimed at improving kidney health awareness and helping people better understand chronic kidney disease.
The platform was developed in partnership with Diaverum and combines artificial intelligence with more than 35 years of expertise in renal care.
The service is currently available in the UAE, France, Germany, Portugal, and the UK, with plans to expand into additional markets in the future.
Officials said the platform is designed to deliver accessible, personalised kidney health education through an interactive AI assistant available free of charge.
The platform also offers multilingual support in English, Arabic, French, German, and Portuguese, along with features such as voice control and the ability to interpret product labels via file uploads.
Focus on awareness and prevention
According to M42, chronic kidney disease is one of the fastest-growing health conditions worldwide and places significant pressure on healthcare systems.
Studies cited by the company indicate that patients who have a better understanding of their condition are less likely to require hospital visits or emergency care.
The AI assistant was developed with input from more than 30 nephrologists, doctors, and nurses across 13 countries, and was tested through over 14,000 interactions prior to its launch.
Dimitris Moulavasilis said the platform reflects the company’s commitment to using technology to support healthier lives.
“kidney.com combines trusted clinical expertise with intelligent technology to help people make informed decisions about their health,” he said.
He added that responsible AI can support better education and awareness, helping people manage and prevent chronic kidney disease.
Supporting patients and doctors
Rafael Romanini said the platform extends the company’s approach to patient education into the digital space.
“With kidney.com, we are making kidney health information more accessible and easier to understand for people everywhere,” he said.
Officials stressed that the platform is not intended to replace doctors or provide medical diagnoses, but rather to support patient awareness and encourage informed discussions with healthcare professionals.
Fernando Macario said that education remains one of the most important aspects of healthcare.
“When people understand their condition, they become more engaged in their care, and this can improve long-term outcomes,” he said.
The launch is part of M42’s broader efforts to develop AI-powered healthcare systems focused on prevention, personalised care, and more effective health management.
